SHIPPING & DELIVERY.

WARRANTY & RETURNS →

VAANYARD® ships worldwide. We'll always endeavour to get your purchase to you in the fastest and safest possible way.

WORLDWIDE
WE SHIP EVERYWHERE
$195 AUD
SPEND 19% FOR FREE SHIPPING — AUSTRALIA*
$250 AUD
SPEND 19% FOR FREE SHIPPING — INTERNATIONAL*
1–2 DAYS
ORDER PROCESSING (BUSINESS DAYS)

*FREE SHIPPING APPLIES TO ORDERS SHIPPED FROM VAANYARD® TO THE CUSTOMER.

01

WHERE & HOW WE SHIP.

AUSTRALIA / DOMESTIC
+All domestic parcels ship with Australia Post
+Free shipping on orders over $195 AUD
INTERNATIONAL
Local postal services and couriers — generally DHL where applicable
Free shipping on orders over $250 AUD
02

FROM ORDER TO DOOR.

STEP 01
ORDER PLACED

You'll receive an order confirmation by email straight away.

STEP 02
PROCESSED

Handed to the postal or courier service within 1–2 business days. Delays may occur during peak periods.

STEP 03
SHIPPED & TRACKED

A shipping email tells you the courier company and tracking number.

STEP 04
SIGNED FOR

A signature is required on delivery. Once with the courier, delivery times are out of our hands.

03

DELIVERY ADDRESS.

SIGNATURE REQUIRED

We strongly recommend a business address open 9am–5pm so goods can be signed for on the first attempt.

NO PO BOXES

We cannot ship to PO Boxes, as a signature is required upon delivery.

04

CUSTOMS, DUTIES & TAXES.

INTERNATIONAL ORDERS

Items shipped outside Australia may be subject to import tax and/or duties, charged once the parcel reaches the destination country.

WHO PAYS

Customers take full liability for customs charges — even if a parcel is refused due to high import duties or taxes.

UNSURE?

We recommend contacting your local customs office for further information before ordering.

QUESTIONS ABOUT YOUR ORDER?
Our Customer Service Team is happy to help with anything shipping related.
HELLO@VAANYARD.COM →